Biography

Highly experienced IT professional with a strong track record of leading complex IT and business transformation initiatives. Specialized in managing cross-functional teams and delivering end-to-end technology solutions. Proven ability to:

• Translate business needs into system requirements
• Streamline operational workflows
• Oversee project planning, testing, and deployment
• Integrate legacy systems with modern technologies
• Ensure compliance with regulatory and audit requirements

Key strengths include strategic planning, stakeholder communication, business process improvement, and system integration from upstream warehouse logistics to downstream financial reconciliation.

Reference Job Experience – Responsibilities Overview

1. Project Management & Leadership
   - Managed multiple concurrent projects aligned with business goals and IT strategy
   - Created project plans, tracked progress, managed risks, and ensured KPI alignment
   - Led global and regional projects including system upgrades and back-office transformations
2. Business Analysis & Documentation
   - Gathered and analyzed business requirements for Finance, Security, and Warehouse systems
   - Prepared BRD, FSD, TSD and system design documents
   - Supported user training, UAT planning, and production rollout
3. System Development & Integration
   - 15 years of hands-on development experience in ASP.NET (VB/C#), SQL Server, and SSIS
   - Designed and developed applications for REPO Loan, SBL, Investment Reporting, CRM, MIS
   - Integrated interfaces with core systems (SAP, Sun, CRM, BOT, SEC, FundConnext, etc.)
4. Data & Reporting Automation
   - Implemented automated reporting tools for Fund & OFO Departments
   - Developed systems to generate export files for regulatory agencies (e.g., SEC, BOT)
   - Migrated and optimized databases for CRM, investment platforms, and insurance systems
5. Sector-Specific Implementation
   - Life Insurance: Core policy admin, unit-linked integration, agent compensation, claim interface
   - Manufacturing: Warehouse management systems, process controls, ERP financial integration
   - Finance/Investment: Investment product management, loan systems, MIS dashboard

Project Highlights

- Implemented MS CRM for Registrar & Call Center (KTAM)
- Developed BOT Foreign Trade Report Generator
- Led XO Migration to Insurance System
- Implemented Insurance Back-End System (Phase I)
- Designed Investment Reporting Systems and Export Tools for SEC Compliance
- Managed Sun Accounting Migration and Global System Interface to Claims & Non-Life Products
- Asset Fund Online Selling and Back End System
- Unit Link Core System Implement e-Bao System End 2 End Integration

Thank you for considering my application. I would welcome the opportunity to discuss how my background and skills can contribute to your team. I am confident that I can deliver measurable value through a combination of technical depth, business understanding, and strong execution discipline.